Terms & Conditions

Welcome to http://BrijPujan.com. By using our website, you agree to these terms.

a) Services: http://BrijPujan.com provides Online Puja Booking, Gau Seva, Prasad Delivery and Religious Tour Packages related to Brij Dham (Mathura-Vrindavan).

b) Puja Booking:
1. All Pujas will be performed by verified Pandits / Goswamis in Mathura-Vrindavan temples on your Name and Gotra.
2. Puja date and time may slightly change due to temple rush or festivals.
3. After Puja, Photo/Video proof will be shared on your registered WhatsApp number within 24-48 hours.

c) Prasad & Shipping:
Prasad is shipped via India Post / Courier within 7-10 working days after Puja completion. Shipping delay due to courier is not our responsibility.

d) Gau Seva:
Donation made for Gau Seva will be used for feeding, medicines and shelter of cows in Brij Gaushalas. Proof of Seva will be provided.

e) Tour & Travel Packages:
For Yatra packages, advance booking amount is non-refundable. Cancellation policy will be shared at the time of booking.

f) Refund Policy:
Puja booking once confirmed cannot be cancelled as Sankalp process starts immediately. Refund will only be issued if Puja is not performed due to our fault. Refund will be processed within 5-7 working days.

g) User Conduct:
User agrees not to use our website for any unlawful purpose.

Cancellation & Refund Policy - Brij Pujan*
> 1. Puja, Seva, Gau Seva, Braj Darshan bookings ek baar confirm hone ke baad cancel nahi hogi kyunki pandit ji aur samagri book ho jaati hai.
> 2. Agar Puja kisi kaaran se hum puri nahi kara paaye to 7-10 din me full refund aapke original payment method me aa jayega.
> 3. Braj Store ke products ke liye: Damaged product ki delivery par 24 ghante me support@brajpujan.com par video bheje. Approved hone par 7 din me replacement ya refund.
> 4. Refund 7-10 business days me aayega.